| Artist | Norah Jones |
| Song | Don't Know Why |
| Director | Ian Spencer |
| Director | Anastasia Simone |
| Music | Jesse Harris |
| Genre | Pop |
| Intro | No |
| Outro | No |
| Sound Mix | Stereo |
| Technical Specifications | colour - format unknown |
Norah Jones performs "Don't Know Why" against a subdued coastal landscape, moving between a gray beach at sunrise, a rocky pier, and a small beach rental stand. A weathered wooden piano accompanies her as underwater imagery plays across the surrounding walls, creating a dreamlike atmosphere. The sparse visual approach matches the song's wistful mood, presenting Jones less as a conventional pop performer than as a solitary musician absorbed in the song's feeling of longing and emotional uncertainty.