| Artist | Sugababes |
| Album | Change |
| Director | Harvey B-Brown |
| Director of Photography | Adrian Wild |
| Editor | Steve Gandolfi (at Cut & Run) |
| Producer | Francesca Barnes |
| Art Director | Tom Gander |
| Production | UK |
| Production | Merge@Crossroads |
| Production | Crossroads Films |
| Commissioner | Carmen Montanez-Callan |
| Commissioner | Hermione Ross |
| Editorial House | Cut & Run |
| Hair Stylist | Paul Percival |
| Label | Universal |
| Label | Island |
| Makeup Artist | Karen Darnell |
| Note | Following the experience on the video shoot, the Sugababes asked director Harvey Bertram-Brown to be the Creative Director of their live shows. |
| Online | Arman Kang (at Golden Square) |
| Post Production | Prime Focus London |
| Stylist | Cynthia Lawrence John |
| Telecine | Tom Russell (II) (at Prime Focus London) |
Sugababes perform "Denial" in a stylized fashion-editorial setting that shifts between industrial spaces, stark studio compositions, and atmospheric smoke effects. The trio appears in a succession of dramatic outfits and poses, with handwritten words and graphic details adding to the magazine-shoot aesthetic. Rather than following a conventional narrative, the video builds its visual identity through rapid changes in costume, texture, lighting, and location. The result is a polished, theatrical presentation that frames the song as a sleek and self-assured pop statement.