Synopsis

Phil Collins is finishing the song in a bar when he is interrupted by a telephone call. As he lifts the receiver, a mysterious figure and a burst of light lead him into a black-and-white memory. The story follows a young newspaper boy who falls for a schoolmate, only to lose her when her family moves away. Returning to the present, Collins receives another call, but this time chooses not to answer, leaving the past unresolved.

Factoids & Trivia

• The video plays more like a short film than a conventional performance clip, with the song functioning as the soundtrack to a story about memory, separation, and missed chances.

• The childhood sections are presented in black and white, creating a deliberate contrast with the framing scenes featuring the adult Collins.

• The young couple are played by Justin Wilmeth and Carla Anderson. Other listed performers include Robert Kraft as the audio engineer and Connie Woods as the spirit-like figure.

• The video was released in 1990 to promote the single from Collins' album "...But Seriously."

• A longer version was included in the home-video collection "...But Seriously, The Videos," which gathered visual pieces for songs from the album.

• Music television outlets reportedly often showed only the song portion rather than the complete narrative version, making the full short-film-style edit less familiar to viewers.