Synopsis

The video presents Hi-Five in a series of intimate, warmly lit performance settings as the group sings from the perspective of a man regretting a breakup. A young woman appears in intercut scenes, giving the song's apology and plea a visual focus. Group close-ups, solo shots, and choreographed ensemble moments keep attention on the vocal arrangement rather than a complicated storyline. The result is a straightforward early-1990s R&B lament built around remorse, longing, and the hope of reconciliation.

Factoids & Trivia

• "Never Should've Let You Go" first appeared on the soundtrack to the 1993 film "Sister Act 2: Back in the Habit" before being included on Hi-Five's third album, "Faithful."

• The song was written by Eric Foster White and produced by Joe Thomas and Keith Miller.

• It became Hi-Five's final single to reach the Billboard Hot 100, peaking at No. 30. It performed even better on the Hot R&B/Hip-Hop chart, where it reached No. 10.

• The track followed "Unconditional Love" as a single from "Faithful" and helped keep the group visible during a period of lineup changes and reduced commercial momentum.

• The official video remains part of Hi-Five's best-known early-1990s visual catalog, alongside "I Like the Way (The Kissing Game)," "I Can't Wait Another Minute," and "She's Playing Hard to Get."